At the BEEHiVE we strive to provide the best experience, services and products. With this in mind, we have established the following policies to ensure you and our team of stylist the best visit.


  1. If you have one or more missed appointments we may require a credit card to book future appointments

  2. All appointment rescheduling and cancellations must be made by 5pm the day before your scheduled appointment time. Any late cancellations or missed appointments may result in a 50% charge for all booked services to the credit card on file.

  3. As a courtesy, The BEEHiVE provides a confirmation notice but is not responsible if the notice is not received.


  1. SERViCES—If you are unhappy with your cut and color, please notify us within 2 weeks of your service and a manager will consider re-scheduling your service at no-charge. You are recommended to revisit the original stylist.

  2. PRODUCTS—There are no returns on retail products unless the product is damaged and/or broken

  3. In no instance will the BEEHiVE refund money paid for services or products

Thank you,